FAQ
How Pet Lovers Club works
What do I get with a Pet Lovers Club subscription?
Complete flea, intestinal worm, heartworm and tick protection personalised for your dog, cat and location, with the highest quality veterinary chosen products, delivered to your door monthly for a good price. Our Pet Lovers Club community also gets special offers and important pet health information.
Most importantly, complete piece of mind that you are protecting the health and lifespan of your much loved dog and cat and protecting your family from invasive fleas and worms.
Can I change or cancel my subscription and/or pet’s details easily?
Easy! If the pet’s weight changes or you get a new pet you can log in select your pet that has changed and amend the details. We’ll change the treatment delivered accordingly.
We do have a 3 month minimum subscription, so please see our terms & conditions for more info.
How does Pet Lovers Club cost compare to traditional flea/worming treatments?
We have competitive pricing due to having no joining fees & we buy directly and in bulk. This means you save!
Are there delivery or joining fees?
Delivered free to anywhere in Australia that has an Australia Post deliverable address. There are no joining fees.
Can Pet Lovers Club be contacted easily?
Any questions, updating pet details or address details can be done simply via your personal account login or feel free to email us at info@petloversclub.com.au at any time.
Do I still need to get an annual heartworm injection from my vet?
Dogs or cats on the Pet Lovers Club program do not need an annual injection for heartworm as our monthly treatment prevents heartworm infection, whilst also covering many other parasites.
How am I billed?
Each month the chosen subscription amount is debited from your nominated account approximately 5 to 14 business days before the package arrives.
Can you protect puppies and kittens too?
It is really important to protect vulnerable young ones from parasites. When you enter your pet’s details, including the age of your pup or kitten, our vets select the right dosage and as they grow, you change their weight via your account, and we update the personalised treatment sent to you.
Dog and Cat Health
What parasites do the Pet Lovers Club products cover?
There is some variation in the parasites covered.
For Puppies and Adult Dogs
Pet Lovers Club – Complete Combo for Dogs
(Tasty Chew/Spot on Monthly and Chewable Tablet 3 Monthly)
- Adult Fleas before they can lay eggs and infect the environment.
- Controls Flea Allergy Dermatitis
- Hydatid Tapeworm
- Flea Tapeworm
- Paralysis Ticks
- Brown Dog Ticks
- Heartworm
- Whipworm
- Hookworm
- Roundworm
For Kittens and Adult Cats
Pet Lovers Club – Complete Combo for Cats
(Spot On Tube Monthly and Chewable Tablet 3 Monthly)
- Adult Fleas before they can lay eggs and infect the environment.
- Controls Flea Allergy Dermatitis
- Hydatid Tapeworm
- Flea Tapeworm
- Paralysis Ticks
- Ear Mite
- Biting Lice
- Heartworm
- Whipworm
- Hookworm
- Roundworm
What is the best way to give my cat or dog a tablet?
Tablets can be either hidden in your pet’s favourite treat or wet food, or it can be administered directly to them, placing it at the back of the tongue.
My dog or cat is pregnant, am I still able to use Pet Lovers Club products?
The worming tablets that are delivered to you every three months are licenced for use during pregnancy. Worming of pregnant bitches and queens is recommended to limit transmission of worms to pups and kittens. Often worming is encouraged at the time of mating, then just prior to giving birth, avoiding the first month of pregnancy. Before giving the tablets, check with your veterinarian about their recommendation for timing of worming during pregnancy.
The monthly topical flea treatment for cats and monthly flea and heartworm chew for dogs have not been trialled in pregnant animals, so we would recommend pausing the use of these products during gestation.
Heartworm Questions
Can I give the Pet Lovers Club heartworm preventative after a heartworm injection given by my vet?
Yes. The annual injection heartworm preventative provided by vets has the same active ingredient as our Simparica Trio and trials have confirmed that they can be supplied together without overdosing concern.
When should my dog have a heartworm test?
If your dog is over 6 months of age and has not been on regular heartworm preventative medication, it is recommended to have heartworm test prior to starting.
If you have suspicion that your dog has dog has missed a month or several months treatments, seek advice from your vet as soon as possible about the recommended timing for a heartworm test, which may depend on the area that you live in.
Intestinal Worm Questions
How long does it take for the worm treatment to start working?
The treatment starts working immediately after it has been given. Complete elimination of worm infestation can, however, take a couple of days.
How can I tell if my dog or cat has worms?
In the early stages of infestation, the signs aren't easy to spot as the worms remain hidden inside your pet's gut, which is why regular worming is important. Some signs to look for include:
1. Visible worms or eggs in the poop or fur
2. Potbellied shape / appearance
3. Lethargy, increased appetite and weight loss
4. Vomiting or diarrhoea
5. Itchy bottom and scooting (scooting is the official term for a pet dragging it's bum along the ground!).
My pet isn't showing any signs of infection should I still worm them?
The signs of worm infestation aren't always obvious. That's why regular worming is important to keep your pet happy and healthy. Regular worming also helps reduce human infections. Worms can infect your pet from contaminated soil, other pets, ingesting fleas or from raw meat.
How often do I treat for worms with the PLC Cat or Dog Worm tablet?
We will send you a worming tablet, specific to your pets’ weight, to be given every three months.
Is there a connection between fleas and worms?
Fleas can be infected with the larval stage of the flea tapeworm. If your pet swallows an infected flea, this could result in a tapeworm infestation. It is important to treat your cat for fleas alongside treating them for worms.
Do pets experience any side effects from PLC worming tablets?
Any Allwormer tablets can occasionally cause mild, short-lived gastro-intestinal signs such as salivating, vomiting or diarrhoea. This may be due to the tablet or can also result from the intestinal worms being killed as a result of the effective product.
Is it necessary to worm an indoor cat?
Unfortunately, even if your cat never ventures outside, they can still be at risk for intestinal worms. Fleas and rodents can carry worm larvae, and it's often impossible to stop them from getting into your house. If your cat ingests an infected flea, common during grooming, or if they catch an infected mouse, they can become infected with worms. Other pets within the household, can also act as transport vehicles for either worms or fleas to potentially come in contact with your indoor cat.
Can intestinal worms affect my family?
People can be infected by numerous of the intestinal worms that our pets can carry. The most susceptible people are children as they can play in contaminated soil and without careful handwashing, they can accidentally ingest worm eggs. Luckily, regular deworming of pets protects our pets and protects our families.
Other ways to limit the risk to children, is to avoid playing in areas where pets toilet. Sandpits are best covered to prevent cats using them as litter boxes. Cleaning up the dog poo from the yard, will also limit the number of worms that can persist in the environment.
Flea and Tick Questions
What the best way to eliminate fleas from my pet and home?
There are several stages of the flea life cycle that must be addressed. Pet Lovers Club monthly treatment kills adult fleas rapidly to avoid eggs being laid, which would continue to develop into larvae. This stops the environment contamination and stops the flea lifecycle continuing. Additional steps to fully eliminate fleas include vacuuming all areas well, especially where the pets spend most of their time, and wash their bedding in a hot wash weekly for 4 weeks. There are flea sprays that kill adult fleas on pets and on surfaces, but alone they will not completely control a flea infestation.
General Questions
Do I need a prescription for Pet Lover Club products?
No, the products used by Pet Lovers Club are non-prescription products.